Panda Express is definitely the biggest Chinese fast food restaurant chain in america. Famous for the orange chicken and chow mein, it has over 1800 locations and 27,000 workers around the world.
In 1973, Chinese immigrant Andrew Cherng and his father Ming-Tsai Cherng used a loan from the Business Administration to start a Chinese restaurant in Pasadena, California. Called Panda Inn, the restaurant was popular it expanded to four more locations in southern California. The https://www.pandaexpress.com/menu, a fast-food version of Panda Inn, opened in 1983 on the Glendale Galleria in Glendale, California.
Husband and wife co-founders Andrew and Peggy Cherng still own and run their privately-held company, The Panda Restaurant Group. No franchising is allowed, and also the company owns and operates all the Panda Express stores (aside from the shops inside universities, which are usually licensed for the university).
Andrew and Peggy met at Baker University in Kansas, plus they later got advanced degrees (Andrew in Applied Mathematics and Peggy in Electrical Engineering) at the University of Missouri inside the 1970s. They got married in 1975, almost ten years ahead of the first Panda Express location opened for business.
Last year, customers bought 67.9 million pounds of orange chicken from Panda Express, making the sweet and tangy chicken dish the most common item on the menu certainly. First created in 1987, the orange chicken recipe is really a closely guarded secret. What we should do know is that each batch starts with frozen, breaded, boneless chicken nuggets which can be deep fried before being dipped within the orange sauce.
PANDA EXPRESS WAS AN EARLY ADOPTER OF RESTAURANT-BASED TECHNOLOGY.
Peggy’s background in engineering and software design gave Panda Express a technological advantage. Within the 1980s, the company was an early adopter of using computers to help make ordering in stores easier and to collect data concerning the highest selling items at each store.
Andrew and Peggy’s daughter Andrea, Panda’s Chief Marketing Officer, helps oversee Panda’s Innovation Kitchen in Pasadena, California. The objective of the kitchen is to test out new dishes, design, and décor. Open to the general public, the Innovation Kitchen offers intriguing menu stuff like a honey walnut shrimp wrap with papaya slaw, orange chicken salad, and scallion pancake wraps.
Andrew and Peggy take an unusual strategy to managing their employees. Panda Restaurant Group’s headquarters has motivational posters on the walls and Stephen Covey books on the desks, and the company gives its workers discounts on self-help and leadership books. Strongly encouraging everyone to enroll in “human potential seminars” like Dale Carnegie, Life Academy, and Landmark Education, Andrew hosts programs for his employees to perform Zumba, hear motivational speeches, and learn self-defense skills. He uzlvyt created a mandatory program for employees, The Panda Express delivery, requiring a wholesome lifestyle, continuous learning, and interpersonal relationship skills.
Panda Express has come forth with a brand new tool that may forever change how Americans eat Chinese food. The American Chinese chain may soon be introducing the “chork,” or chopsticks-fork hybrid, to the restaurants, based on a tweet from Lisa Jennings, the West Coast bureau chief for Nation’s Restaurant News. The tool is apparently made of plastic. On a single end, it offers the prongs of the fork and on the other, it may serve as chopsticks. Panda Express failed to immediately respond to a request for comment.